Colorado Springs, CO (May 2024) – Graven, Austin, & Drake, Inc. (GAD), a leading telemarketing services provider, is pleased to announce it has achieved recertification from the Alliance for Audited Media (AAM) as part of its Certified Partner Program. This program recognizes organizations committed to improving quality, strengthening confidence and maximizing efficiency for publishers participating in AAM audits.
“We were the first company to be named a Certified partner and are excited to be recertified to maintain the seal,” said Jason Graven, GAD’s vice president of sales and marketing. “We are committed to adhering to AAM’s standards, providing our clients with the highest quality of service and making the audit process as seamless as possible for our publisher partners.”
GAD is a leader in controlled publication telemarketing, achieving more than 1 million completed trade publication requests in 2022.
“We applaud GAD on maintaining their AAM Certified Partner status,” said Rich Murphy, AAM president. “GAD’s commitment to the program will continue to increase audit efficiency and transparency for their clients and the industry.”
As part of the certification process, AAM reviewed GAD’s policies, processes, technologies and controls for conformance to AAM’s standards for audience qualification. The examination included reviews of data acquisition, data maintenance, record access, internal and external reporting, quality control and administrative functions. All were found to be within the established standards for certification.
AAM accepts audited data directly from certified partners to make the audit process more efficient for publishers.
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About Graven, Austin, & Drake (GAD). Graven, Austin & Drake (GAD) was founded in 1991 and provides business outsourcing services. The Company offers inbound, outbound, email, and chat support. GAD began as an outbound call center supporting publishers and remains active in the publishing sector. With over 1 million completed trade publication requests in 2022, GAD has become a leader in the industry for controlled publication telemarketing. Publishing clients rely on GAD to provide quality publication requests. GAD offers both Domestic and Nearshore options for publishers; generating strength through redundancy. Nearshore operations are based in Kingston, Jamaica while their Domestic centers operate in three separate time zones providing ample coverage when calling nationwide.
